Company details

This is the company named at the foot of every page, on the order forms and in our e-mails. It is the one you pay, the one you write to, and the one responsible to you if something goes wrong.

Orders, delivery, returns

support@homesaveexpress.com

Personal data

privacy@homesaveexpress.com

Support form

Write to us from the help page

Hours

Monday to Sunday, 08:00–20:00 Central European Time

We answer

E-mails within 2 working days; requests about personal data within 30 days

Website

homesaveexpress.com

Write to us about anything: every message gets a written answer you can keep. If it is about an order, add its reference so we can find it straight away.

WHATECH MOBILE CO., LIMITED does every part of the job itself:

• Buys the goods it sells and owns the stock it ships.
• Takes your order and confirms it with you by phone.
• Packs the parcel and hands it to the courier or postal operator in your country.
• Handles returns and refunds.
• Answers for the legal guarantee.
• Pays for the adverts that brought you to this site.

No separate operator and no intermediary stands between you and the seller.

Law of the contract

The laws of the Hong Kong Special Administrative Region. If you live in the European Union, you keep the protection that the consumer law of your own country gives you.

Data protection authority

Office of the Privacy Commissioner for Personal Data, Hong Kong

Your own authority

You may also complain to the data protection authority of the country where you live.

The full rules are in the terms of sale and the privacy notice.